Just got a great email from a customer!

 

This customer sent in a screwdriver to be certified.  We notice that the driver was not engaging in reverse direction.  Since the driver was in to be certified we took it apart and repaired it for the customer.   Here is what our customer wrote to us in an email:

 “I just wanted to thank you for repairing the reverse capability of the tool and doing so at no additional charge.  It was appreciated.”      

Superior tools, Expert advice and Top notch service that's what we do – thank you again for purchasing your tools from us and we hope to do business with you in the future! 


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