Our Policies

You can buy torque screwdrivers and accessories from many vendors. Why buy from Express Assembly? Just take a look at our policies:

Expert Telephone Support

When you call Express Assembly for help, you get an expert in torque screwdrivers and accessories on the other end of the line. The people who run the company work directly with customers to insure that you are entirely satisfied with your products.

30-Day Evaluation Period

If you are not satisfied with your product, you may exchange or return it within 30 days from the date of your purchase. We’re happy to help you select a tool that better meets your needs. See Returns & Exchanges for instructions.

Same Day Shipping

We carry products and parts inventory right on site and will ship the same day that you place your order as long as we receive your order by 2:00pm EST..

One Year Warranty

We guarantee all parts from manufacturing defects for one year. If manufacturing defects are found within 30 days from the date of purchase, service to replace the parts is free.

In-Stock Parts

We stock parts for all tools that we sell. We can ship parts to you quickly or service your tools on-site.

Fast Service

We can service any Sumake torque screwdriver right at our facilities. Since we service on-site, we can typically complete repairs within one week from receiving the tool. 24-hour repairs are also available for a small additional charge.

Flat Rate Repairs

We’ll quote you a flat rate for your repair before you send your product so there are no surprises or delays.

 

Torque Unit
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EXPRESS ASSEMBLY PRODUCTS, LLC • ONE CHESTNUT STREET, SUITE 215 • NASHUA NH 03060
TOLL FREE 1-866-863-2302 • (603) 578-9965 • FAX (603) 424-5595  • INFO@EXPRESSASSEMBLY.COM
 
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© Copyright 2005-2017 Express Assembly Products LLC. All rights reserved. The text and photographs contained in this material are copyright protected and may not be copied or reproduced, in whole or in part, without the express written consent of Express Assembly Products LLC.